Returns & Exchanges

At OMNES, we are committed to sustainable fashion and want you to love your purchase. If you are not completely satisfied, you can return your items within 28 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed to prevent damage during transit.

3

Drop Off or Collection

Print your prepaid shipping label and drop your package at a designated carrier location or schedule a home collection via the portal.

4

Receive Your Refund

Once our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing